Last updated: 9 February 2026
"Approachable managers and a family-like culture make staff feel valued, but staffing lacks retention details and activities are basic."
People protected from abuse, risks assessed and managed, medicines safely managed via electronic system, staff learned from incidents.
Staff said 'I love working here, we are very much a family' and 'Our manager is happy to listen to us. We all work together.'
Staff told us 'Yes, we have enough staff.' We looked at staffing rotas and these showed planned staffing levels were consistently maintained.
Per 2017 comprehensive inspection: Staff training records were maintained and planned training was up to date, new staff completed induction, regular supervision.
Staff said 'My manager is very approachable and supportive' and '[Registered manager] listens to us and takes action. We are a good team.'
Per 2017 comprehensive inspection: People offered puzzles, games, music, regular trips out, Halloween and Christmas events.
Staffing is adequate with enough staff to meet needs, but no details on staff retention or avoiding agency workers.
One staff member said 'Yes, we have enough staff.' Staffing rotas showed planned levels consistently maintained.
Only standard training like safeguarding, induction and supervisions, no specialist courses or funded qualifications.
Per 2017 comprehensive inspection: Staff training records up to date, induction in place, regular supervision.
Some basic activities like games, music and trips mentioned years ago, but nothing special like a coordinator or innovative programmes.
Per 2017 comprehensive inspection: People had access to puzzles, games, music, trips out and themed events.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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