Working at Burrell Mead
47 Beckenham Road, West Wickham, BR4 0QS
Operated by Westwood Housing Association
22 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.9/10
Key Finding
"Long-serving staff, supportive managers and strong teamwork, although activities are basic without specialist programmes."
Safety & Risk
8/10
✓
Staff told us they felt safe working at the home. We observed staff wearing appropriate PPE and socially distancing throughout our visit.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff enjoyed working at the home and said they received good support from the registered manager and deputy manager. Team working is very good.
Staffing Levels
9/10
✓
Per 2019 comprehensive inspection: Most of the staff have worked at the home for a long time... We get plenty of time to spend with people... they retained their staff and used very few agency staff.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Training records confirmed that staff had completed training relevant to people's needs. This included Parkinson’s disease, dementia and diabetes awareness, oral health care... regular supervision and an annual appraisal.
Management
8/10
✓
Per 2019 comprehensive inspection: The registered manager and deputy manager always come out to help the staff. They are both very approachable and they listen to us.
Programmes
6/10
✓
Per 2019 comprehensive inspection: We saw an activities plan was in place... included keep fit, quizzes, Christmas bingo, karaoke, a piano performance and singing... group of school children... volunteer.
Points to consider
Activities are regular but basic like quizzes, exercises and school visits, so the role lacks specialist programmes or creative therapies to make it more varied.
Per 2019 comprehensive inspection: Activities for the week of the inspection included keep fit, quizzes, Christmas bingo, karaoke, a piano performance and singing... group of school children that regularly visited the home had come to sing Christmas Carols.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews